Skip to content Skip to sidebar Skip to footer

Widget HTML #1

BEST Infinity Support

Installation, Documentation, Support area, Online services etc.
I. System requirements

1. Windows 98/XP/Vista/7/8/8.1/10
   Note: Windows 7 and higher is required for latest models servicing !
2. 100 Mb free disk space for software modules and about 500 Gb for flash files
3. One free USB port for dongle
4. Do not use any kind of usb-sharing or port sniff software to avoid blocked dongle !  You was warned, we take no responsibility for any kind of blocked dongles !

II. Installation procedure

1. Connect Dongle/box to PC, in most cases drivers will be installed automatically
2. If drivers can not be installed automatically: download and install PKey Drivers
3. Install software according to this instruction
4. Download and install Microsoft .NET Framework 3.5 (or higher)

If you use Windows XP, Windows Vista, Windows-7 you can install drivers automatically via Internet
1. Connect Dongle/Box to PC
2. Be sure that you have active Internet connection
3. Let Windows makes the rest automatically

You can manually install Drivers for different Smart-Card Reader types:
- Axalto/Schlumberger e-gate
- PKey Drivers
- Fetian FT SCR2000 (FT2000) x32, x64
  How to update Fetian FT SCR2000 (FT2000) Smart-Card Reader drivers
- Omnikey CCID x32, x64
- SCM SCR3310 x32, x64
- AlcorMicro x32, x64

How to find your Smart-Card Reader VID/PID:
- USB device viewer

If you use Windows 8/8.1
- How to install unsigned Card-Reader drivers for Windows 8/8.1

NOTE: Dongle color can be green, blue, yellow, red, brown, violet or any other color, all Dongles has the same functionality.

Smart-Card Dongle Smart-Card Dongle

III. Documentation

- User manual (English)
- User manual (Russian)
- Video manuals
- if nothing helps contact to support

IV. Support Area: download software, updates, manuals, pinouts etc.

- Download Software and Updates or Manuals and Documentation
- To unpack downloaded files please use 7-Zip

To download Flash files and additional tools please folow the instruction:
- Login to Infinity Online Service (IOS)
- Click to "Support & Downloads" link
- Different Support Area links will be available depends on your active Services
- Click to link with Support Area that you want to access
- Here is an example

V. Registration

- Connect Dongle to PC
- Run software
- Enter Registration data
- You will get license file to your e-mail
 - If you did not received licence file during 10 minutes - check your mailbox SPAM/JUNK folder
 - Your registration email will be used to send you update information for the product you have purchased

VI. Infinity Online Service (IOS)

As a Dongle user you already have a FREE Account for Infinity Online Service (IOS) system: software activations, SL3 unlock codes, BB unlock codes, Pantech unlock codes, INQ unlock codes, iPhone unlock etc.
Login to Infinity Online Service (IOS)

VII. Dongle maintainance

How to read Box/Dongle Serial Number (S/N)
How to update Dongle firmware

VII. Try before buy

You can see files available in support area right now. Here is Demo access to Support Area